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FREQUENTLY ASKED QUESTIONS


How Does IPL Work?

An Intense Pulse Light (IPL) emits light energy which is absorbed by the melanin in the hair, which then turns to heat and destroys the hair cells over a period of time. 

Which Body Parts Can I Use IPL On?

Generally speaking, IPL is safe to use on all body parts. If you have sensitive skin conditions, please ensure that you consult your medical professional for guidance prior to using the IPL device. Our device also has 5 sensitivity level settings, so please ensure that you start with the lowest setting first and increase the intensity as you feel comfortable.

Do I Need To Shave First Before IPL Application?

Yes, you should shave the desired areas before using your IPL handset. A close to skin shave is recommended and a razor is supplied with your device. Your hair follicle need to be present for IPL to be effective, so no waxing, plucking, threading, epilating etc.  

How Long Does It Take To Work?

The effectiveness of IPL on each individual does vary from person to person, however the majority of our customers begin to notice a reduction of hair growth after just 3-4 treatments, with complete results after 12 treatments. 

Do I Need Replacement Parts?

Our device has been designed and engineered to last more than 25+ years, without the need for replacement parts.

Does your products come with a warranty?

Both our NextGen II IPL Handset and our Revive wand come with a 12 month warranty. Please refer to our warranty policy for further details. 

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